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NORTHERN NAVAJO MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Government - Federal

Emergency Services: Yes

Hospital Overall Rating: Not Available



NORTHERN NAVAJO MEDICAL CENTER
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
69%
76%
79%
Patients who reported that their nurses Usually communicated well
23%
18%
16%
Patients who reported that their nurses Sometimes or Never communicated well
8%
6%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
73%
76%
79%
Patients who reported that their doctors Usually communicated well
20%
17%
16%
Patients who reported that their doctors Sometimes or Never communicated well
7%
7%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
60%
67%
66%
Patients who reported that they Usually received help as soon as they wanted
28%
23%
24%
Patients who reported that they Sometimes or Never received help as soon as they wanted
12%
10%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
76%
73%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
17%
16%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
7%
11%
10%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
67%
70%
72%
Patients who reported that their room and bathroom were Usually clean
24%
19%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
9%
11%
10%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
62%
63%
62%
Patients who reported that the area around their room was Usually quiet at night
28%
28%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
10%
9%
10%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
84%
82%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
16%
18%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
63%
66%
71%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
27%
23%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
10%
11%
9%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
52%
62%
69%
Patients who reported NO, they would probably not or definitely not recommend the hospital
5%
8%
6%

Phone

  • 505-368-6001

Address

  • US HWY 491 NORTH
    SHIPROCK, NM 87420