CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

Information & Referral/Assistance

    Results: 35

  • Aging and Disability Resource Centers (1)
    LH-0350

    Aging and Disability Resource Centers

    LH-0350

    Programs that create a single, coordinated system of information and access for older adults and people with disabilities who are seeking long term support to minimize confusion, enhance individual choice, and support informed decision-making. ADRC centers serve as a single point of entry to public long term support programs and services. They offer information and counseling regarding available long term support options; assist individuals in determining their eligibility for public long term support programs and benefits including level of care determinations for Medicaid nursing facility and home and community-based service waiver programs; provide short-term case management to stabilize long term supports for individuals and their families in times of immediate need; help people plan for their future long term support needs; and provide information about and referral to other programs and benefits (such as health promotion and disease prevention, transportation services, housing and income support programs) that help people remain in the community.
  • Asbestos Information (1)
    JP-6500.1900-050

    Asbestos Information

    JP-6500.1900-050

    Programs that provide general information about asbestos as a substance, the areas in a home where it is typically found, associated safety hazards, testing procedures and suggestions for removal. Asbestos is a fibrous, incombustible form of magnesium and calcium silicate that is used in making insulating materials and which can cause lung disease with exposure.
  • Case/Care Management Referrals for Deafness (1)
    PH-2400.1300 * YF-3200.1700

    Case/Care Management Referrals * Deafness

    PH-2400.1300 * YF-3200.1700

    Programs that maintain lists of individuals who are available to serve as care/case managers and which link individuals who are in need of this service with appropriate resources. Care/case managers develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual.

    Partial or complete hearing loss, generally in the severe to profound range, that is present at birth or occurs later in life. Functionally, individuals who are termed "deaf" are unable to hear well enough to rely on their hearing and use it as a means of processing information.

  • Comprehensive Information and Referral (1)
    TJ-3000.1500

    Comprehensive Information and Referral

    TJ-3000.1500

    Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.
  • Emergency Medical Information Alert Systems (3)
    PH-1800.1800

    Emergency Medical Information Alert Systems

    PH-1800.1800

    Programs that allow individuals at risk for medical emergencies to provide information about allergies, recurrent ailments and dosage requirements, emergency notification instructions, hospital of choice, and doctor's name and telephone number in advance for use by EMTs/paramedics or other first responders in the event an emergency occurs. Included are "vial of life" programs that provide a vial to keep in the refrigerator which contains medical information plus a notification magnet for the outside of the door; "file of life" programs that provide a magnetized pouch for vital records that can be attached to the outside of the refrigerator; Web-based systems that allow a parent or guardian to create, store and manage a child's health information online via an electronic Emergency Information Form (EIF); and other similar emergency alert services.
  • Family Support Centers/Outreach (1)
    PH-2360.2400

    Family Support Centers/Outreach

    PH-2360.2400

    Programs that provide a wide variety of social services that are designed to support the healthy development of families, improve family interaction skills and help fragile families to resolve their problems at a pre-crisis stage before they become unmanageable. Services may be center-based or provided on an outreach basis to families who are initially reluctant to seek support and generally target the specific needs of a particular community. Included may be self-sufficiency programs which help families break the cycle of poverty by addressing the barriers to self-sufficiency; early child development and school success programs; programs which address the needs of teen parents; programs which target parents at risk for becoming abusive; programs for families with children who have special developmental needs and programs that focus on the maternal and child health care needs of first-time, expectant women whose babies are at high risk for low birth weight and infant mortality.
  • General Health Insurance Information/Counseling (1)
    LH-3500.2500

    General Health Insurance Information/Counseling

    LH-3500.2500

    Programs that help people in need of health insurance evaluate the full range of alternatives available to them and select the coverage that best meets their needs.
  • Health Insurance Information/Counseling (1)
    LH-3500

    Health Insurance Information/Counseling

    LH-3500

    Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
  • Housing Search and Information (2)
    BH-3900

    Housing Search and Information

    BH-3900

    Programs that help people to find and select available rental or purchasable housing, commercial lots and/or residential lots which meet their individual needs. Included is information that is available online, in print or in other formats.
  • Information and Referral (5)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Information and Referral Database Management Assistance (1)
    TP-3350.1800-330

    Information and Referral Database Management Assistance

    TP-3350.1800-330

    Programs that help information and referral services plan, implement and effectively use a system which provides for the storage and retrieval of information about agencies and organizations that offer human services for residents of their community. Included are assistance in the selection of a format appropriate to the organization's needs; establishment of inclusion/exclusion criteria; development of specifications for the content, structure, indexing and cross-referencing of agency entries; design of questionnaires to acquire program information from community service providers; development of strategies to verify the accuracy of resource information; formulation of procedures for ensuring that information is updated and maintained on a regular basis; and ensuring that any information maintained about individual clients meets requirements of privacy legislation.
  • Lawyer Referral Services (1)
    FT-4800

    Lawyer Referral Services

    FT-4800

    Programs that maintain lists of private attorneys and link people who need legal assistance with lawyers who specialize in the required area of law.
  • Legal Education/Information (1)
    FR

    Legal Education/Information

    FR

    Programs whose primary purpose is to inform the public of the rights and responsibilities of individuals under the law, the need for crime prevention, protection and swift and effective administration of justice, the availability of resources to meet these needs and the issues and problems that relate to the provision of services in the criminal justice and legal area.
  • Legal Issues Education/Information (1)
    FR-4700

    Legal Issues Education/Information

    FR-4700

    Legal aid programs, bar associations and other organizations that provide basic information about family law, landlord/tenant law, immigration law, consumer law, elder law, patient rights, the rights of persons with disabilities, the criminal justice system, the civil court system and other legal topics via workshops, classes, speaking engagements, printed materials, websites and other similar educational avenues.
  • Medicaid Information/Counseling (2)
    LH-3500.4900

    Medicaid Information/Counseling

    LH-3500.4900

    Programs that offer information and guidance for people who may qualify for Medicaid with the objective of empowering them to make informed choices. Included may be information about the eligibility requirements for Medicaid and how to apply; Medicaid Managed Care options, benefits covered (and not covered) by the program including long-term care and home and community-based services; the payment process for co-payments; Medicaid "spend-down" (the process of reducing income and/or assets an individual possesses in order to qualify for Medicaid); and information about Medicare and the linkages between the two programs. The program may also answer questions about Medicaid services available to individuals with disabilities; and some programs may help people who qualify with enrollment and provide referrals to providers who accept State Medicaid health insurance.
  • Medical Information Lines for Cancer (1)
    TJ-3200.5000 * YF-3000.1480

    Medical Information Lines * Cancer

    TJ-3200.5000 * YF-3000.1480

    Programs that provide telephone information about specific health and health-related topics including specific diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics. Included are programs such as Tel-Med which have tapes on specific topics that people can select and access through a central number which are then played over the telephone, those that are staffed by live operators who have medical expertise and who answer questions directly, and those that provide medical information via an Internet Web site.

    Any of a broad group of malignant neoplasms which are either carcinomas which have their origin in epithelial tissues or sarcomas which develop from connective tissues and those structures which had their origin in mesodermal tissues (the muscular, skeletal, circulatory, lymphatic and urogenital systems and the linings of body cavities). Cancer is invasive and tends to metastasize to new sites spreading directly into surrounding tissues or through the lymphatic or circulatory systems.

  • Medicare Information/Counseling (2)
    LH-3500.5000

    Medicare Information/Counseling

    LH-3500.5000

    Programs that offer information and guidance for older adults and people with disabilities regarding their health insurance options with the objective of empowering them to make informed choices. Included is information about benefits covered (and not covered); the payment process; the rights of beneficiaries; the process for eligibility determinations, coverage denials and appeals; consumer safeguards; and options for filling the gap in Medicare coverage (Medigap supplement insurance). Also available is information relating to an individual's eligibility for benefits and assistance with evaluating their options and enrolling in a Medicare plan (A, B, C, and/or D) that will best meet their needs. These programs also address coordination of benefits when beneficiaries have other types of health insurance in addition to Medicare (e.g. Medicaid, employer coverage or retiree insurance) and provide counseling and assistance regarding the subsidies that are available to low income beneficiaries enrolled in the Part D Prescription Drug Benefit (which help pay for Part D premiums and reduce the cost of prescriptions at the pharmacy) and the Medicare Savings Programs which help pay for Medicare out-of-pocket costs. They may also provide information about Medicaid and the linkages between the two programs, referrals to appropriate state and local agencies involved in the Medicaid program, information about other Medicare-related entities (such as peer review organizations, Medicare-approved prescription drug plans, Medicare administrative contractors), and assistance in completing related Medicare insurance forms.
  • Medication Information/Management (2)
    LH-2700.5000

    Medication Information/Management

    LH-2700.5000

    Programs that conduct a review of the prescription and over-the-counter medication and other substances (e.g., herbal remedies, vitamins and other supplements, illegal drugs) that people are taking, and answer any questions they may have about their medications or their medication regimen. The reviews address a number of issues including appropriate therapeutic uses of particular substances; adverse side effects; interaction/reaction with foods and other drugs; product identification and availability or equivalency; safety when used by children, pregnant or breastfeeding individuals or older adults, many of whom may have multiple prescriptions; and outcomes. The objectives of the program are to support the individual's ability to self-administer medications as prescribed and to ensure their safety and well being, particularly in circumstances where their medication regimen is complex.
  • Mental Health Information/Education (3)
    RR-5150

    Mental Health Information/Education

    RR-5150

    Programs that provide information through a variety of channels that improves the public's understanding of mental health and mental illness; the nature, etiology, diagnosis and treatment or management of specific mental disorders; and strategies for reducing the incidence of conditions where possible. Mental health education programs help people make informed decisions about matters that affect their personal mental health and that of others. They inform the public of the risk factors and signs of mental health conditions, encourage people to take advantage of early detection programs, help people modify behaviors that compromise their own mental health and provide support for family members and friends who are coping with mental illness or other mental health issues that have affected a loved one.
  • Motor Vehicle Tax Information (1)
    DT-8700.5000

    Motor Vehicle Tax Information

    DT-8700.5000

    Programs that provide information about the annual taxes on motor vehicles owned by local residents collected by state and/or municipal offices. The tax, the amount of which varies depending on the assessed value of the vehicle, is usually paid at the time the vehicle is registered or the registration is renewed, and can be deducted from federal income taxes by those who itemize.
  • Oral Health Education/Information (1)
    LH-2700.6350

    Oral Health Education/Information

    LH-2700.6350

    Programs that provide information about dental health and hygiene (including the importance of brushing and flossing, using dental sealants, the benefits of fluoridation, avoiding sugary foods and getting regular checkups) which encourages the public to make choices that help them avoid cavities, gum disease or other oral health problems and improve their overall well being. These programs may also provide general information about oral health problems (such as oral cancer, teeth grinding, periodontal disease and bad breath) and associated treatment options; education and outreach regarding the importance of oral health care for individuals who are pregnant including information about the relationship between gum disease and preterm and low birth weight babies; and fact sheets or other materials which address oral health issues such as community water fluoridation as a preventive measure, use of bottled water, oral health nutrition, cosmetic dentistry/tooth whitening, oral piercing, dental anesthesia, dental benefits/insurance, choosing a dentist, and oral health for specific populations (such as children, adolescents, pregnant individuals, older adults or people with diabetes).
  • Outreach Programs for Breast Cancer (2)
    TJ-6500.6300 * YF-3000.1480-120

    Outreach Programs * Breast Cancer

    TJ-6500.6300 * YF-3000.1480-120

    Organizations that make an effort to increase the availability and utilization of community services by specific target populations by providing direct services for targeted individuals in their homes or other convenient locations or by making special efforts to ensure that a particular group is aware of available services and encouraged to participate. Included are programs that do outreach regarding their own services as well as those which encourage a target population to use a wide variety of services.

    A condition in which there is a malignancy in the tissue of the breast which is characterized by a lump, thickening or other abnormalities. Included is Paget's disease of the nipple, an uncommon type of cancer that forms in or around the nipple and is characterized mild scaling and flaking which may later spread to the areola or other regions of the breast. The disease may also originate in the areola where it resembles eczema, a non-cancerous, itchy rash. Symptoms may include tingling, itching, increased sensitivity, burning and pain. There may also be discharge from the nipple which may appear flattened against the breast. Most people with Paget's disease of the nipple also have underlying breast cancer which may be invasive or confined to the milk ducts.

  • Senior Housing Information and Referral (2)
    BH-8500.8000

    Senior Housing Information and Referral

    BH-8500.8000

    Programs that maintain information about retirement residences, residential care facilities and nursing homes, and link older adults who are looking for alternative living options with appropriate independent or supervised living resources.
  • Specialized Information and Referral (26)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • Specialized Information and Referral for Alzheimer's Disease (1)
    TJ-3000.8000 * YF-3000.0440

    Specialized Information and Referral * Alzheimer's Disease

    TJ-3000.8000 * YF-3000.0440

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    A form of presenile dementia, which is due to the atrophy of the frontal and occipital lobes of the brain, which usually occurs in people age 40 to 60 and which involves progressive and irreversible loss of memory, deterioration of intellectual functions, apathy, speech and gait disturbances, and disorientation.

  • Specialized Information and Referral for Autism (1)
    TJ-3000.8000 * YF-1800.0400-050

    Specialized Information and Referral * Autism

    TJ-3000.8000 * YF-1800.0400-050

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    A developmental disability, usually evident by age three, which affects a child's ability to communicate, understand language, play and relate to others. Other characteristics include engagement in repetitive activities and stereotypic movements, resistance to environmental change or change in daily routines and unusual responses to sensory experiences.

  • Specialized Information and Referral for Brain Injuries (2)
    TJ-3000.8000 * YF-3000.1300

    Specialized Information and Referral * Brain Injuries

    TJ-3000.8000 * YF-3000.1300

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    Any of a variety of conditions that are characterized by significant destruction of brain tissue and resultant loss of brain function which include Alzheimer's disease, multiple sclerosis, Parkinson's disease, stroke and other cerebrovascular accidents, traumatic brain injury, post infection damage, brain tumors and permanent damage that occurs as a result of seizures, substance toxicity or other disorders.

  • Specialized Information and Referral for Cancer (3)
    TJ-3000.8000 * YF-3000.1480

    Specialized Information and Referral * Cancer

    TJ-3000.8000 * YF-3000.1480

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    Any of a broad group of malignant neoplasms which are either carcinomas which have their origin in epithelial tissues or sarcomas which develop from connective tissues and those structures which had their origin in mesodermal tissues (the muscular, skeletal, circulatory, lymphatic and urogenital systems and the linings of body cavities). Cancer is invasive and tends to metastasize to new sites spreading directly into surrounding tissues or through the lymphatic or circulatory systems.

  • Specialized Information and Referral for Deafness (1)
    TJ-3000.8000 * YF-3200.1700

    Specialized Information and Referral * Deafness

    TJ-3000.8000 * YF-3200.1700

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    Partial or complete hearing loss, generally in the severe to profound range, that is present at birth or occurs later in life. Functionally, individuals who are termed "deaf" are unable to hear well enough to rely on their hearing and use it as a means of processing information.

  • Specialized Information and Referral for Hearing Impairments (1)
    TJ-3000.8000 * YF-3200

    Specialized Information and Referral * Hearing Impairments

    TJ-3000.8000 * YF-3200

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    A defect in one or more parts of the ear and its associated nerve pathways that lead from the ear to the brain which prevents the individual from adequately hearing, receiving or attending to faint speech, ordinary conversational speech, loud speech or other sounds.

  • Specialized Information and Referral for Older Adults (1)
    TJ-3000.8000 * YB-8000

    Specialized Information and Referral * Older Adults

    TJ-3000.8000 * YB-8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    Individuals who are age 50, 55, 60, 62 or 65 or older depending on the minimum age for qualifying as an older adult which varies by program.

  • Specialized Information and Referral for Veterans (1)
    TJ-3000.8000 * YN-9000

    Specialized Information and Referral * Veterans

    TJ-3000.8000 * YN-9000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    Individuals who are former members of one of the branches of the armed forces and who, by length and type of services, honorable discharge or release or degree of disability, qualify for the benefits and privileges that are provided by law for ex-servicemen and women.

  • State Units on Aging (3)
    TD-1100.6500-800

    State Units on Aging

    TD-1100.6500-800

    State government offices that receive federal funding from the U.S. Administration on Aging and state funds to develop a statewide plan for a system of supportive in-home and community-based services authorized by the Older Americans Act of 1965 and oversee the work of the Area Agencies on Aging which coordinate the delivery of services at the local level.
  • Street Outreach Programs (1)
    PH-8000

    Street Outreach Programs

    PH-8000

    Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.
  • Talklines/Warmlines (1)
    RF-8380

    Talklines/Warmlines

    RF-8380

    Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.