CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

Community Services

    Results: 52

  • American Sign Language Instruction (1)
    LR-8000.0500-800.05

    American Sign Language Instruction

    LR-8000.0500-800.05

    Programs that teach individuals with hearing impairments and others who have an interest to communicate using American Sign Language (ASL), a visual/manual communication system with its own syntax and vocabulary. ASL uses a combination of hand and body movements to represent words, ideas, objects, actions and other concepts; and is recognized as a true language in its own right. It is used extensively in the deaf community and is taught as the person's primary language with English as a second language. Also included are programs that teach preverbal infants and toddlers to use ASL as a way of communicating their needs.
  • Animal Rescue (1)
    PD-7600.0500

    Animal Rescue

    PD-7600.0500

    Programs that rescue domestic animals who are in hazardous situations and which may provide emergency medical care if injuries have occurred.
  • Assistive Technology Product Complaints (1)
    DD-1500.0530

    Assistive Technology Product Complaints

    DD-1500.0530

    Programs that accept and, where possible, attempt to resolve complaints regarding the effectiveness, pricing, lease and rental agreements, guarantees, warranties, maintenance or other problems with cognitive/learning aids, control and signaling aids, daily living aids, hearing augmentation aids, mobility aids, prosthetic/orthotic/seating devices, recreational aids, speech aids or visual/reading aids.
  • Autopsy Records (1)
    DF-7000.1700-050

    Autopsy Records

    DF-7000.1700-050

    Programs that maintain and make available to authorized individuals autopsy reports, photographs, video recordings and other related autopsy records. An autopsy is a post-mortem examination of a body, generally conducted by the coroner's office, to determine the cause of death or the character and extent of changes produced by disease. In most jurisdictions, autopsy records are considered confidential and cannot be disclosed to the media or the general public.
  • Banking Industry Personnel (1)
    YO-1000.1000

    Banking Industry Personnel

    YO-1000.1000

    Individuals who are employed by financial institutions (such as commercial banks, credit unions, mortgage and finance companies and savings and loans associations) to oversee various banking functions such as lending, trusts, mortgages and investments, or programs including sales, operations or electronic financial services. They may be required to solicit business, authorize loans and direct the investment of funds, adhering to applicable laws and regulations. Included are branch managers who administer and manage all of the functions of a branch office which may include hiring personnel, approving loans and lines of credit, establishing rapport with the community to attract business and assisting customers with account problems; and loan officers and counselors who facilitate the ability of individuals to obtain loans to purchase a house, car, or college education or of businesses to obtain financing to start a company, purchase inventory or invest in capital equipment. Loan officers gather personal information about clients and businesses to ensure that an informed decision is made regarding the creditworthiness of the borrower and the probability of repayment.
  • Birth Certificates (1)
    DF-7000.1200

    Birth Certificates

    DF-7000.1200

    Programs that maintain and, where appropriate, provide copies of birth certificates, i.e., documents which certify the date and place of a person's birth as well as his/her parentage. Available in most jurisdictions are authorized copies which are required to obtain a driver’s license, passport, Social Security card and other services related to an individual’s identity; and informational copies which cannot be used to establish a person’s identity. Only individuals designated by law have access to authorized copies of a person's birth certificate.
  • Burial Services (3)
    PB-5000.1000

    Burial Services

    PB-5000.1000

    Programs that provide interment services including preparation of interment space (grave site, crypt or niche) and arrangements for graveside ceremonies (committal services) which are held at the place of interment for individuals who have died. A person's remains may be interred immediately after death (immediate burial) or following formal viewing, visitation and/or a formal ceremony. Included are programs that provide simple and dignified services at little or no cost; programs that provide funding for the burial or cremation of unidentified or unclaimed deceased persons, individuals with no immediate family who die without leaving an ascertainable estate sufficient to pay all or a part of the person's burial expenses, or individuals whose immediate family members are unable to pay for the burial; and programs that provide full cost burial services.
  • Burial/Cremation Expense Assistance (1)
    PB-0900

    Burial/Cremation Expense Assistance

    PB-0900

    Programs that provide financial assistance to help families who have lost a loved one pay for the funeral and/or the cremation or interment of the individual's remains.
  • Business Registration/Licensing (1)
    DF-4500.1000

    Business Registration/Licensing

    DF-4500.1000

    Programs that register newly formed businesses according to the legal status under which they will operate (e.g., for-profit and nonprofit corporations, limited liability companies, general and limited partnerships, franchises and sole proprietorships) as well as record and reserve their legal name; register business opportunities; and/or issue licenses or permits which provide written authorization for the operation of a business within a specific local jurisdiction.
  • Categorical Program Administrative Units (3)
    TD-1100

    Categorical Program Administrative Units

    TD-1100

    State or regional organizations that are responsible for the implementation of programs that have been established by legislative mandate. Responsibilities include development of a regional plan, solicitation of proposals for service delivery, allocation of public monies (generally federal or state dollars that have been earmarked for the program), monitoring of service contracts and evaluation of outcomes. Some organizations provide all or a range of the mandated services directly.
  • Charities/Grantmaking Organizations (3)
    TD-1200

    Charities/Grantmaking Organizations

    TD-1200

    Organizations that solicit contributions, endowments and other financial support from public and private sources which are used directly by the organization to provide human services for eligible residents of the community or which are utilized to provide the total or supplementary financial support for human service programs of community agencies and organizations. Also included are governmental and quasi-governmental entities that manage the allocation of public monies to public and private human service providers.
  • Child Care Providers (5)
    PH-1250

    Child Care Providers

    PH-1250

    Programs that provide substitute parental care in a group setting for children during some portion of a 24-hour day. Services may include recreational and developmental activities and snacks and/or meals as appropriate.
  • Community Wellness Programs (1)
    LH-2700.9500-100

    Community Wellness Programs

    LH-2700.9500-100

    Health care programs that work with individuals and groups in the community (as opposed to patients) to help them adopt healthy behaviors and/or reduce health risks, increase self-care skills, improve management of common minor ailments, use health care services effectively and/or improve understanding of medical procedures and therapeutic regimens.
  • Consumer Fraud Reporting (1)
    FN-1700.1470

    Consumer Fraud Reporting

    FN-1700.1470

    Programs that provide a hotline, website or other mechanisms that consumers can use to report the activities of telephone and Internet scammers and other con artists who attempt to persuade older adults, individuals who live alone, disaster victims and other vulnerable people to part with their savings. Common scams include fraudulent prize offers, "free" travel packages that have hidden costs or which never materialize, "get rich quick" investments that turn out to be worthless, tax debt/refund scams, phony charities with names that are similar to well-known organizations and schemes involving promises to recover an individual's money following their victimization by another scam. Reports may be filed by consumer fraud victims or by people who have information about individuals they know to be perpetrating these types of scams.
  • Consumer Product Safety Complaints (3)
    DD-1500.1780

    Consumer Product Safety Complaints

    DD-1500.1780

    Programs that accept and, where possible, attempt to resolve complaints regarding the safety of any of a wide variety of consumer products (usually those not the explicit responsibility of another agency) or report a product-related injury.
  • Consumer Regulation (1)
    DF

    Consumer Regulation

    DF

    Programs that protect individuals and organizations, including commercial entities, from fraudulent or unfair trade or credit practices or unsafe or poor quality goods and services through the enactment of protective legislation, the enforcement of laws and regulations relating to trade in the marketplace, the establishment and application of licensing, certification and accreditation standards to regulate the activities of businesses and service providers, and the review of professional and business practices to assure compliance with accepted standards.
  • Crime Reporting (7)
    FN-1700

    Crime Reporting

    FN-1700

    Programs that encourage the public to provide information, often anonymously, which might lead to the arrest, prosecution and conviction of people who have committed crimes. Included are special "tip" lines and crime reporting hotlines that have been established by law enforcement organizations, employers or community resources, but not law enforcement offices which take crime reports as a part of their everyday activities unless they have a special number for a particular type of report.
  • Death Certificates (1)
    DF-7000.1700-300

    Death Certificates

    DF-7000.1700-300

    Programs that issue, maintain and, where appropriate, provide access to or copies of the official documents that certify that an individual has died. Death certificates specify the cause of death and are generally signed by an attending or examining physician. Available in most jurisdictions are authorized copies which may be required to obtain death benefits, claim insurance proceeds, notify Social Security and access other services related to an individual’s identity; and informational copies which cannot be used to establish identity. Only individuals designated by law have access to authorized copies of a person's death certificate.
  • Disaster Response Services (4)
    TH-2300

    Disaster Response Services

    TH-2300

    Organizations that are responsible for taking actions before, during and after the onset of a major disaster or large-scale emergency that will end the emergency, preserve lives, limit damage, ensure the availability of critical services and reduce the probability of secondary effects.
  • Domestic Animal Services (1)
    PD

    Domestic Animal Services

    PD

    Programs that provide for the humane care, protection and control of the domestic animals.
  • Driver Licenses (1)
    DF-7000.1850

    Driver Licenses

    DF-7000.1850

    Programs that issue permits which provide written authorization for an individual to operate a motor vehicle on public roads and highways following successful completion of a written and/or driving examination and a vision test. These programs also renew driver licenses that are about to expire, replace driver licenses that are lost or stolen, and process name and address changes.
  • Driving Safety Education (2)
    JR-8200.8500-180

    Driving Safety Education

    JR-8200.8500-180

    Programs that are designed to increase public awareness of the measures people can take to ensure their safety when driving an automobile or other motor vehicle. Driving safety programs provide information about traffic laws as they apply to motor vehicles; warnings regarding behaviors which contribute to accidents such as speeding and driving while drowsy or intoxicated; suggestions for avoiding confrontations with aggressive drivers; and tips for driving safely under specific conditions, e.g., with trucks and other large vehicles, in bad weather, in heavy traffic, in parking lots, or in areas where deer and other large animals may be roadway hazards. Information about recommended automobile maintenance practices, used car purchase tips and suggestions regarding safety equipment such as air bags may also be included.
  • Facility Licensing (1)
    DF-4500.2000

    Facility Licensing

    DF-4500.2000

    Programs that establish and enforce health, safety and program standards for facilities that offer community care or health services, that review applications for licenses, issue or deny licenses, inspect facilities for compliance with requirements and revoke licenses or bring disciplinary action for noncompliance.
  • Family Based Services (2)
    PH-2360

    Family Based Services

    PH-2360

    Programs that provide a wide variety of social services that are designed to support healthy family development, improve the family's ability to resolve problems (such as poverty, unemployment, ill health, homelessness, substandard housing, educational difficulties, substance abuse, adolescent pregnancy, delinquency and physical and developmental problems) and prevent the need for unnecessary placement of children in foster care, group homes, inpatient substance abuse or mental health treatment programs, residential training schools or other alternative environments when family problems reach crisis proportions. Services may include home visiting services that focus on public health issues (especially prenatal), mental health and substance abuse counseling, home management instruction, success in a child care setting, parenting skills development, stress management, tutoring, pregnancy awareness and AIDS awareness; may be available to the community at large, to families at risk for dissolution or those currently in crisis; and may be offered by a single agency or a coalition of agencies that have agreed to provide services according to a coordinated case plan.
  • Government Consumer Protection Agencies (1)
    DD-2100.2500

    Government Consumer Protection Agencies

    DD-2100.2500

    Consumer protection offices that are part of federal, state, county or city governments which receive, investigate and resolve through direct action or referral to law enforcement or regulatory agencies, consumer complaints that are a result of transactions in the marketplace. Most government consumer affairs offices also publish and disseminate a large selection of consumer education materials, initiate studies to improve standards of conduct for businesses and consumers, and analyze and recommend changes in consumer protection legislation.
  • Health Facility Complaints (2)
    DD-1500.4280

    Health Facility Complaints

    DD-1500.4280

    Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.
  • Health Facility Licensing (1)
    DF-4500.2000-300

    Health Facility Licensing

    DF-4500.2000-300

    Programs that establish and enforce health, safety and program standards for health care and mental health facilities, review applications for licenses, issue or deny licenses, inspect facilities for compliance with requirements and revoke licenses or bring disciplinary action for noncompliance. Included are programs that provide licensing for general acute care hospitals, acute psychiatric hospitals, skilled nursing facilities, intermediate care facilities, home health agencies, personal care agencies, hospice facilities, employer/employee clinics, rehabilitation clinics, community clinics, surgical clinics, and chronic dialysis clinics.
  • Housing Complaints (1)
    DD-1500.4650

    Housing Complaints

    DD-1500.4650

    Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.
  • Human Rights Groups (1)
    TD-1600.3100

    Human Rights Groups

    TD-1600.3100

    Organizations that work for legislation and other social measures that will more effectively protect the rights of the community as a whole or those of specific groups within the community.
  • Human/Social Services Issues (2)
    YZ-3260

    Human/Social Services Issues

    YZ-3260

    Programs that provide information and/or services that deal with the topic of human/social services.
  • Insurance Complaints (1)
    DD-1500.4800

    Insurance Complaints

    DD-1500.4800

    Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.
  • Interpretation/Translation (4)
    PH-3500

    Interpretation/Translation

    PH-3500

    Programs that enable individuals who have visual or hearing impairments, who speak, read or write a language other than English and/or who require documents that have been translated into plain language to access information or communicate their needs manually, verbally and/or in writing; or to have improved access to entertainment, educational or artistic events or facilities that feature important visual or audio content.
  • Interpreters/Translators (1)
    YO-1550.3400

    Interpreters/Translators

    YO-1550.3400

    Individuals who convert written language text or oral language statements into another language or facilitate communication between people who are deaf or hard of hearing and people who can hear by converting between spoken communication and sign language. Included are translators who translate written material from one language to another; interpreters who translate oral communications from one language to another during speeches, meetings, conferences, debates and conversations or in court; terminologists who conduct research to itemize terms connected with a certain field, define them and find equivalents in another language; and sign language interpreters who use sign language to translate spoken language and vice versa during meetings, conversations, television programs or in other instances. Specializations include conference interpreters who work at events with non-English attendees; guide or escort interpreters who accompany U.S. visitors abroad or foreign visitors in the United States to ensure that they are able to communicate during their stay; judiciary interpreters and translators who help people appearing in court who are unable or unwilling to communicate in English; literary translators who adapt written literature from one language into another; and localization translators who provide for the complete adaptation of a product for use in a different language and culture.
  • Library Services (2)
    TJ-4500

    Library Services

    TJ-4500

    Libraries and other facilities that offer a range of activities and services which are designed to meet the information and learning needs of patrons and to facilitate their enjoyment of library resources. Included are reference services, programs which introduce and encourage reading, services which enable people who cannot access the facility to utilize library resources and special collections which provide access to a broad spectrum of general and specialized book and nonbook material as well as reading material in alternative formats.
  • Licensing/Certification/Accreditation (1)
    DF-4500

    Licensing/Certification/Accreditation

    DF-4500

    Programs that authorize the practice of a profession or the operation of a business or community facility after determining that established standards have been met. Activities usually include establishment of standards; review of applications; preparation and administration of examinations; issuance or denial of licenses, certificates or accreditation papers; enforcement of compliance with standards through inspection and monitoring; and revocation of licenses or disciplinary action in cases of noncompliance.
  • Medicare Appeals/Complaints (2)
    NS-8000.5000-520

    Medicare Appeals/Complaints

    NS-8000.5000-520

    Entities that are responsible for hearing appeals and resolving grievances that have been filed by people who have applied for or are receiving benefits through the Medicare program (including the Part D Prescription Drug Benefit and the subsidies that are available to low income beneficiaries enrolled in the Part D Benefit) and believe that an adverse action has been wrongly taken, including coverage denials, discrimination, violation of rights and/or failure to take an appropriate action.
  • Native American Community (2)
    YH-6000.6000

    Native American Community

    YH-6000.6000

    Individuals whose ethnic background and ancestry are that of the tribal, aboriginal peoples who originated in what is now the United States. Included are Native Americans who are living on or off reservations in rural and urban areas.
  • Neuter/Spay Services (2)
    PD-9000.6000

    Neuter/Spay Services

    PD-9000.6000

    Programs that surgically alter animals to prevent them from reproducing. "Spay" refers to the surgical removal of the ovaries, uterus and fallopian tubes of a female animal; "neuter" refers to the surgical removal of the testes of a male animal.
  • Occupational/Professional Licensing and Certification (1)
    DF-4500.6300

    Occupational/Professional Licensing and Certification

    DF-4500.6300

    Programs that establish and enforce licensing and certification standards for the trades and professions that are subject to regulation, review applications for licenses, administer examinations to demonstrate competency, issue or deny licenses and/or revoke licenses and certificates or take disciplinary action for noncompliance with standards.
  • Outreach Programs (1)
    TJ-6500.6300

    Outreach Programs

    TJ-6500.6300

    Organizations that make an effort to increase the availability and utilization of community services by specific target populations by providing direct services for targeted individuals in their homes or other convenient locations or by making special efforts to ensure that a particular group is aware of available services and encouraged to participate. Included are programs that do outreach regarding their own services as well as those which encourage a target population to use a wide variety of services.
  • Personal Enrichment (4)
    PH-6200

    Personal Enrichment

    PH-6200

    Programs that provide assistance for people who want to enhance their lives and achieve their potential as individuals through analysis of life goals, evaluation of lifestyles and relationships, elimination of unnecessary stress and modification of behavior and attitudes to facilitate achievement of personal objectives.
  • Pet Care Services (1)
    PD-6250

    Pet Care Services

    PD-6250

    Programs that provide pet-related supplies or services which enable pet owners to acquire a pet and/or take care of their pet's needs.
  • Poison Safety Education (1)
    JR-8200.3000-650

    Poison Safety Education

    JR-8200.3000-650

    Programs that are designed to increase public awareness of the measures people can take to ensure that hazardous household products, pesticides, medication, plants and other poisonous substances are beyond the reach of children, pets and other vulnerable individuals. Topics may include a list of dangerous materials typically found in the home, suggestions for their safe storage and handling, remedies to keep on hand (e.g., syrup of ipecac which induces vomiting when people eat or drink certain poisons), and steps to take if a poisoning incident occurs.
  • Regulations/Standards (2)
    DF-8000

    Regulations/Standards

    DF-8000

    Programs that have regulatory and/or oversight responsibilities in enforcing the laws and standards established through consumer protection or fair trade legislation.
  • Residential Treatment Facility Licensing (1)
    DF-4500.2000-700

    Residential Treatment Facility Licensing

    DF-4500.2000-700

    Programs that establish and enforce health, safety and program standards for residential treatment facilities for people with mental health and/or substance abuse issues, review applications for licenses, issue or deny licenses, inspect facilities for compliance with requirements and revoke licenses or bring disciplinary action for noncompliance.
  • Safety Equipment (1)
    JR-8400

    Safety Equipment

    JR-8400

    Programs that supply equipment that people can use for increased protection while engaging in high risk activities such as working on construction sites; or devices that sound an alarm or facilitate rapid access in case of an emergency.
  • Service Animals (1)
    LR-7950

    Service Animals

    LR-7950

    Programs that provide and train recipients in the use of animals who have been taught to help individuals who have disabilities increase their mobility and independence and/or maximize their ability to communicate effectively.
  • Special Interest Clubs (1)
    PS-8200

    Special Interest Clubs

    PS-8200

    Programs that provide organized opportunities for individuals of all ages to pursue hobbies or other specific interests in cooperation with others who have the same interest, often through the medium of a club or society which is under the leadership of people who are knowledgeable or skilled in the area.
  • State Government Complaints/Ombudsman Offices (1)
    DD-1500.4150-800

    State Government Complaints/Ombudsman Offices

    DD-1500.4150-800

    Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in state government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of state government services. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.
  • Tribal Enrollment Records (1)
    DF-7000.8500

    Tribal Enrollment Records

    DF-7000.8500

    Programs that maintain and, where appropriate, provide access to the official documentation which contains the names of individuals who belong to one of the recognized groups of Native Americans that constitute a tribe. Also included are programs that help Native Americans complete and file the paperwork that is required to establish tribal membership.
  • Tribal Offices of Emergency Services (1)
    TH-1500.8600

    Tribal Offices of Emergency Services

    TH-1500.8600

    Tribal government offices that have primary responsibility for the coordination of emergency management activities including planning, preparedness, response, recovery and mitigation; and which serve as the central point of contact for receiving reports of incidents that occur within their jurisdiction and for disseminating emergency-related information.
  • Workrooms (1)
    TC-9500

    Workrooms

    TC-9500

    Programs that provide space, tools and/or materials that enable people to develop any of a wide range of projects. Included may be facilities for desktop publishing, drafting, construction, painting, curriculum development, hobbies and other similar pursuits. Workrooms may be available to the general public or may be restricted to agency personnel or to people who have enlisted as members.